How we work
No mystery. No surprises.
A five-step process, a published price, a written update every week, and code that is yours whenever you want it.
You are never locked in. We host and maintain the site for you, and the free Handover Package is yours on request. No exit fee, ever.
The process
Our Development Process
Every project follows the same proven five-step process, whether it's a five-page business site or a custom platform.
Discovery & Planning
We start with a conversation, not a sales pitch. We want to understand your business, your customers, and what you need the website to actually do.
- Initial consultation call
- Requirements gathering and feature planning
- Sitemap and page structure
- Timeline and milestone agreement
Design & Prototyping
We design mobile-first, because that's how most of your customers will find you. You'll see mockups and have the chance to give feedback before any code is written.
- Wireframes and layout mockups
- Brand integration: your colors, fonts, logo
- Mobile-first responsive design
- Client feedback and revisions
Development
This is where your site comes to life. We build with modern tools and keep you in the loop with weekly progress updates. No going dark for three weeks.
- Custom Next.js development
- Component-based architecture
- Performance optimization from day one
- Weekly progress check-ins
Testing & QA
Before anything goes live, we test it thoroughly. Every browser, every screen size, every form submission.
- Cross-browser testing (Chrome, Safari, Firefox, Edge)
- Mobile device testing (iOS and Android)
- Lighthouse audit: performance, accessibility, SEO
- Security review
Launch & Ongoing Support
We handle the launch: DNS, SSL, analytics, everything. Then we stick around to keep your site running smoothly, month after month.
- DNS configuration and SSL setup
- Google Analytics integration
- Final client walkthrough
- Response within one business day for ongoing support
The stack
Our Tech Stack
We use modern, battle-tested tools that are fast, secure, and built to last. No bloated frameworks or outdated plugins.
Next.js & React
The same framework powering production workloads at TikTok, Notion, Twitch, and the Washington Post. Server-side rendering for fast initial loads and strong SEO out of the box.
TypeScript
Type-safe code catches bugs before they reach your users. Fewer errors, more reliable features, easier maintenance.
Tailwind CSS
Utility-first CSS for fast, consistent styling. No bloated stylesheets. Every line of CSS your site loads is CSS it actually uses.
Supabase
Added only when your project needs a database, authentication, or real-time features. Open-source, PostgreSQL-based, and built for modern applications. Plenty of sites never need it, and we will not bolt one on to look sophisticated.
Stripe
For e-commerce and billing engagements. Secure, PCI-compliant, and handles everything from one-time purchases to subscriptions. We never store card data ourselves.
Vercel
Global edge network with 99.99% uptime. Your site loads fast for visitors anywhere in the world, with automatic SSL and DDoS protection.
What We Don't Use
No WordPress, no jQuery, no page builders, no drag-and-drop templates. These tools create slow, insecure sites that are expensive to maintain. Every site we build is custom code, purpose-built for your business.
Security Built In, Not Bolted On
WordPress sites get hacked because of plugins, outdated themes, and known vulnerabilities. Custom-coded sites avoid that whole page-builder attack surface, and we build and review against common web vulnerabilities. Security is part of the architecture, not an afterthought.
Why Our Sites Load Fast
We target 90+ Lighthouse scores on every project. Speed isn't a nice-to-have. It directly impacts whether visitors stay or bounce. Our Maine Reason Photography site scores 98 on performance despite being image-heavy.
How we communicate
Stay In the Loop
You work directly with the people building your site, not a ticket queue.
Weekly Check-Ins
A written update every week during your build: what's done, what's next, and anything we need from you.
Direct Access
Email or call the engineer who writes your code. No account manager between you and the answer.
Plain-Language Billing
Published prices, itemized invoices, and no surprise charges. You always know what you're paying for.
What you keep
You are never locked in.
We host and maintain the site for you because that is the service. It is not leverage. The day you would rather not, the handover is free and the code is yours.
Your code, on request
The full Git repository with its history, the project files, and a complete database export where one exists.
Your domain, your data
The domain stays in your name and the data is yours. Nothing about leaving requires our permission.
No exit fee
The Handover Package is free. Stop renewing Care Plan at any point after year one and it is still free.
Start the conversation
Tell us what you need built.
Prices are published, the process above is the one you get, and you are never locked in. We respond within one business day.